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Support & Help Center
Step-by-step guides, FAQs, and ways to reach our team
How-To Guides
Expand a guide below for step-by-step instructions.
Browsing & choosing products
Find the right product using categories, search, and product cards.
Browsing & choosing products
Find the right product using categories, search, and product cards.
Visit the Products page
Open Products from the main navigation to browse the full catalog.
Start from /products anytime to see everything in one place.
Filter by category
Use category filters (for example vinyl banners, vehicle, embroidery, or engraving) to narrow the list.
Search for products
Use the search field to find items by name or description.
Select a product
Click a product card to open the configuration and design page for that item.
The design page combines options with the editor — no separate detail page. Next: Configuring your product.
Configuring your product
Set material, size, finishing options, and dimensions on the product page before you open the editor. Available choices depend on the product you selected.
Configuring your product
Set material, size, finishing options, and dimensions on the product page before you open the editor. Available choices depend on the product you selected.
Open the product design page
From the catalog, choose a product to open its configuration page. This is where you pick variant options and see pricing based on your choices.
Material is usually the main variant: it drives inventory, base price, and which films are in spec for that listing. Other fields (size, sides, finishing) are layered on in the storefront.
Choose material (and variant)
Pick the substrate or film that matches where the graphic will live and how long it must last. The dropdown lists every material offered for this product.
Quick suggestions:
- Vehicles / deep curves: cast or high-flex outdoor grades.
- Flat signs & walls: calendered or standard outdoor vinyl is often ideal.
- Night visibility: reflective options when listed.
- Banners & hanging graphics: match material to indoor vs outdoor exposure; add hem / grommets in a later step if needed.
More detail: Materials & use cases (FAQ).
Set size and dimensions
Select a preset size if offered, or enter width and height for custom sizing. For products priced per square foot, dimensions update the estimated price.
Printed sides and finishing
Choose single- or double-sided printing when available. Add options such as hem or grommets if the product supports them.
Confirm options and price
Review your selections and the live price before designing. Change any option if something looks wrong.
Continue to the editor
When configuration is complete, open the design editor to place artwork. You can revisit these options later if you need to adjust before checkout.
Next: Using the design editor
Using the design editor
Upload art, build your layout, and run quality checks—after your product options are set on the page above.
Using the design editor
Upload art, build your layout, and run quality checks—after your product options are set on the page above.
Open the design editor
Use the action to launch the canvas editor when you are ready to create or adjust artwork.
New to options? See Configuring your product.
Upload your artwork
Add PNG, JPG, SVG, or PDF files. For PDFs, select the page you want to place on the canvas.
Prefer 300 DPI rasters at final print size; vectors stay sharp at any scale.
Add text and shapes
Use the toolbar for text, rectangles, circles, lines, arrows, and color or font choices.
Arrange and edit objects
Select items to move, resize, rotate, or reorder layers. Use the sidebar for finer controls.
Check design quality
Review DPI, bleed, and safe-area warnings so your file prints as expected.
Save or add to cart
Save to My designs (signed-in) or add the configured item to your cart to continue shopping.
Cart & checkout
Review your cart, adjust items, and complete payment securely.
Cart & checkout
Review your cart, adjust items, and complete payment securely.
Review your cart
Confirm line items, previews, and quantities before checkout.
Edit a design from the cart
Use Edit on an item to return to the design page with your artwork loaded.
Proceed to checkout
Start checkout when you are ready to enter shipping and payment.
Enter contact information
Provide email and shipping details so we can fulfill your order.
Choose shipping method
Pick standard shipping or local pickup in Pembroke when offered.
Local pickup address: 207 Paul Martin Drive, Pembroke ON.
Enter payment details
Pay with your card through our secure Stripe checkout flow.
Order confirmation
After payment succeeds, review the confirmation summary on the success page.
Frequently Asked Questions
Find answers about RS Graphics. Browse guides above or search below — still stuck? Contact us.